Frequently Asked Questions

Our jewelry is crafted from high-quality stainless steel and finished with durable 18k gold PVD plating, making it ideal for everyday wear.

Is your jewelry waterproof?

Yes. Our jewelry is designed to withstand everyday activities, including showering, swimming, and exercise. To extend the life of your pieces, we still recommend avoiding harsh chemicals whenever possible.

Will your jewelry tarnish?

Our stainless steel and PVD-plated jewelry is highly resistant to tarnishing and fading when properly cared for.

Is your jewelry hypoallergenic?

Most of our pieces are hypoallergenic and suitable for sensitive skin. If you have specific concerns, please contact us before purchasing.

How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping generally arrives within 3–5 business days after your order has been shipped.

Do you offer free shipping?

Yes. We offer free standard shipping on U.S. orders over $75.

Do you accept returns?

Please refer to our Return Policy page for complete details regarding returns and exchanges.

How can I contact Isla Blue?

For questions regarding products, orders, or general inquiries, please contact us at hello@islablue.co. We typically respond within 1–2 business days.